Katana

Modules

Alert

  • Alert users instantly.
  • Optionally set alerts to expire.
  • Format alerts using Katana's rich text editor with images and/or links.
  • Preview alerts.

Application Launcher

NOTE: This module requires Microsoft Internet Explorer.

  • Launch desktop applications.
  • Categorize applications.

Blogs

  • Approve or deny user blog requests.
  • Limit user access to blogs.
  • Show latest blog posts on Katana's Dashboard.
  • Supports multiple blog writers.
  • Categorize blog posts.
  • Tag blog posts.
  • Archive blog posts.
  • Comment on blog posts.

Calendar

  • Recur events daily, weekly, monthly, or yearly.
  • Set event reminders.
  • Check time slot availablity when adding events.
  • Group events.
  • Assign color codes to event groups.
  • Limit user access to calendars.
  • Show upcoming calendar events on Katana's Dashboard.
  • Create global (non-calendar specific) events.
  • Filter events.
  • Set role permissions on individual calendars.
  • View events by day, week, month, or listing.
  • Search events using either Quick or Advanced search.

Career Opportunities

  • Specify multiple openings per posting instead of multiple postings per position.
  • Set opening and closing dates.
  • Import positions from a text or Excel file.
  • Export positions to a text or Excel file.
  • Manage categories.
  • Manage divisions.
  • Filter positions by category.

Carpools

  • Optionally set all postings to expire.
  • Manage and reply to messages using the built-in Message Center.
  • Respond to postings.
  • Mark postings as either Smoking or Non-Smoking.
  • Mark postings as either Request, Offer, or Take-Turns.
  • Enter or populate pickup and destination addresses.
  • Search postings using either Quick or Advanced search.

Chat

NOTE: This module requires either Mozilla Firefox, Google Chrome, or Opera.

  • Add users you want to follow to your contact list.
  • See who is online at any time.
  • See who has a webcam.
  • Set your status to either Online, Busy, or Away.
  • Chat privately with users on your contact list.
  • Chat with multiple users in rooms you create.
  • Video call a user on your contact list.
  • Mute your microphone when you do not wish to be heard and mute your camera when you do not wish to be seen.
  • View chat histories so you do not miss what was said.
  • Add smileys to your chat messages.

Departments

  • Integrates with the Phone List module.
  • Import departments from a text or Excel file.
  • Export departments to a text or Excel file.
  • Link departments to already established internal pages.
  • Appoint any employee as the department head.
  • View staff members.
  • View departments alphabetically.
  • Search departments using either Quick or Advanced search.

Document Manager

  • Create libraries for policies, guides, manuals, forms, etc.
  • Map libraries to Katana's database, the file system, or an external site.
  • Limit user access to libraries.
  • Sort libraries alphabetically or manually.
  • Attach files and forms to documents.
  • Create forms using Katana's Form Builder.
  • Automatically generate or manually create custom form submission templates.
  • Nest documents.
  • Publish documents.
  • Integrates with Katana's Menu.

Employees

  • Integrates with the Phone List module.
  • Import employees from a text or Excel file.
  • Export employees to a text or Excel file.
  • Filter employees by department.
  • View employees alphabetically.
  • View profiles.
  • Search employees using either Quick or Advanced search.

FAQ

  • Manage questions and answers.
  • Add keywords.
  • Manage sections and sub sections.
  • Rate questions.
  • Reset ratings.
  • Search questions using either Quick or Advanced search.

File Vault

  • Store sensitive files securely with automatic file encryption/decryption.
  • Manage files and folders.
  • Supports any file type.
  • Search files and folders.

Forums

  • Supports multiple forums.
  • Set forum listing placement.
  • Lock forums.
  • Hide forums.
  • Limit user access to forums.
  • Password-protect forums.
  • Filter profanities.
  • Pin topics.
  • Report posts.
  • Remove topics using the Topic Bulk Removal tool.
  • Filter topics by age.
  • Lock topics.
  • Create topic polls.
  • Optionally set topic polls to expire.
  • View topic poll results visually.
  • Show latest posts on Katana's Dashboard.
  • Add smileys to posts.

Phone List

  • Supports integration with other modules.
  • Manage general phone numbers.

Physicians (ME Only)

  • Integrates with the Phone List module.
  • Import physicians from a text or Excel file.
  • Export physicians to a text or Excel file.
  • Manage specialties.
  • Filter physicians by specialty.
  • View physicians alphabetically.
  • View profiles.
  • Search physicians using either Quick or Advanced search.

Support (Help Desk)

  • Integrates with Katana's Menu.
  • Manage systems.
  • Manage classes.
  • Manage knowledgebase articles.
  • Publish knowledgebase articles.
  • Format knowledgebase articles using Katana's rich text editor with images and/or links.
  • Search knowledgebase articles using either Quick or Advanced search.
  • Manage team members.
  • Manage incidents.
  • Manage assignments.
  • Report incidents.
  • Track incidents.
  • Comment on incidents.
  • Attach files to incidents.
  • Assign incidents.
  • Delegate incident assignments.
  • Send messages to incident assignees.
  • Set incident importance.
  • Set incident resolution.
  • Filter incidents by status, importance, system, and/or class.
  • Search incidents using either Quick or Advanced search.

Surveys

  • Manage areas.
  • Manage surveys.
  • Manage user histories.
  • Manage survey results.
  • Limit user access to surveys.
  • Publish surveys.
  • Optionally set surveys to expire.
  • Optionally set survey or individual question timeout.
  • Optionally show passing score.
  • Mark surveys as either optional or mandatory.
  • Optionally randomize questions.
  • E-mail results.
  • Optionally save results to database.
  • Create multiple choice, multiple answer, and/or true/false questions.
  • Create up to 10 possible answers per question.
  • Assign points per question.
  • Assign images to questions.
  • User verification.
  • View all, mandatory, or optional surveys only.
  • Filter surveys by not taken, taken, or taken, but incomplete.